![]() ![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. minuteKEY is now in 1,000 Lowe’s stores has 1,500 kiosks in Walmart and has totally replaced manual key cutting in Menard’s stores. /rebates/2fpd2fMinute-Key-MinuteKey-Carabiner-with-Strap2f5001946813&252fpd252fMinute-Key-MinuteKey-Carabiner-with-Strap252f500194681326tc3dbing-&idlowes&nameLowe27s&ra1. Lowe’s was very receptive and loved that they were able to free up the labor previously occupied by the manual key desk. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. The first major pilot consisted of putting kiosks in 50 Lowe’s stores. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. minuteKEY combines robotics and software engineering to provide consumers the first self-service key duplication kiosk. It's exhausting and stressful to keep chasing a big company for a simple refund. minuteKEY: Revolutionizing the Key Industry Founded in 2008, minuteKEY has rapidly transformed the key-cutting industry. I'm at my **** end at this point and don't know what to do. I even called on June 14th and I was bluntly told to keep waiting indefinitely for my money with no ETA on when I will ever get my money. I emailed again on June 14th to follow up but MinuteKey is not responding to my emails anymore. Nevertheless, no one ever contacted me again since then from MinuteKey and I'm still out of my refund money. As far as I know there arent any actual locksmiths here. ![]() I was promised in the email that "they will always respond within 48 hours". 1 review of Minute Key Walmart This is the corporate headquarters of the Minute Key company. Then on June 8th MinuteKey replied saying they have forwarded my credentials from their production system to their processing team again, with added details. I messaged again on June 7th since I didn't hear back from them. I messaged MinuteKey again on June 6th telling them I still haven't received my refund although it's past 14 business days now. They responded on May 16th stating they have issued a refund and the money should return to my card within ***** business days. However, when I came home to try the copied key, it doesn't work. ![]()
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